Help Center

We're here to help.

Whether you're getting started, troubleshooting something small, or trying to get the most out of SjöHaven — there's a clear next step waiting for you here.

Getting Started

Create your Haven, set up tracking, and invite the people you trust in a few calm steps.

Settings & Preferences

Customize reminders, sharing, notifications, and accessibility to match your day.

Account & Sign In

Reset your password, manage devices, and keep your account secure.

Sharing & Care Team

Add caregivers, manage invitations, and control exactly what each person sees.

Privacy & Data

Understand how your information is protected and how to download or delete it any time.

Talk To A Human

If you're stuck, our team responds with care — never a scripted bot.

Start Here

Most questions are answered in a few short guides. We're continuously expanding our library based on what the community asks most.

  • How to log your first symptom or energy check-in
  • Setting up reminders that won't overwhelm you
  • Inviting a family member, partner, or provider
  • Reading your trends and preparing for an appointment

Contact Support

Email our team and a real person will get back to you — usually within one business day. We treat every message with the care we'd want for someone we love.

Still need a hand?

Reach out any time. SjöHaven exists to make this easier — and that includes the help around it.